SGI Origin 3900 Specifications download pdf (Page 48)

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6: Site Requirements

In addition to the equipment that Table 6-2 lists, your system conﬁguration might also

include optional equipment such as modems, printers, and additional displays. Please

plan your facility electrical and air-conditioning requirements accordingly.

If you have a system conﬁguration that requires speciﬁc power speciﬁcations, contact a

site planning representative by e-mail at [email protected].

Remote Support

SGI offers a remote support package that enables an off-site support specialist to

maintain your SGI Origin 3900 system.

The connection is provided from SGI call centers through a dedicated, restricted access

communication hub to a service processor that connects to your SGI system. This

high-speed, secure link is constantly monitored and controlled to ensure security for you

and your system users.

Remote support is implemented only with your consent.

To use remote support, you need to install a dedicated, integrated services digital network

(ISDN) line. SGI supplies a router that provides connection to an ISDN U interface in the

USA and to an S/T interface in Europe. This router is housed in one of the I/O racks. Data

telephone lines should be separate outside telephone lines. Some PBX systems can

degrade the effective bandwidth of these lines.

Contact your local SGI customer service representative or account manager for

additional information about remote support.

Embedded Support Partner (ESP) is a tool that is available for your use. ESP integrates

monitoring, notifying, and reporting operations. It enables users to monitor one or more

systems at a site from a local or remote connection. ESP detects system conditions that

indicate potential problems and then notiﬁes the appropriate personnel. This enables SGI

customers and support personnel to proactively support systems and resolve issues

before they develop into actual failures.

Network Connections

If you plan to add any optional network interfaces such as Ethernet to your SGI Origin

3900 system, you must ensure that you provide the proper cables and transceivers to

match your network protocol. Contact your account manager to plan any optional

network connections.

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SGI Origin 3900 Specifications Page 48